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Important Announcement

We continue to closely monitor the 2019 Novel Coronavirus (COVID-19) pandemic and our top priority is the safety and service of our customers, clients, employees and partners. We are encouraging everyone to follow the guidance provided by local health authorities, the World Health Organization and the U.S. Centers for Disease Control and Prevention. We have also put together resources, information, and helpful links to keep you up-to-date and informed. Find out more in our Coronavirus Resource Center.

Cigna is taking a number of important actions to help protect against the spread of the virus and to help ease the financial impact associated with COVID-19 testing and treatment. 

Most recently, Cigna announced its Customer Protection Program which safeguards customers from surprise bills by out-of-network providers for care related to COVID-19 treatment. The Department of Health and Human Services and several state governors have taken critical steps to prevent COVID-19 surprise bills and now Cigna is taking further action to reinforce this protection for its customers. 

Cigna's Express Scripts also announced a new program to ensure Americans can continue to afford their prescription medications during the COVID-19 pandemic. Any American who loses health care coverage as a result of the COVID-19 pandemic can use Express Scripts Parachute Rx^SM to secure many of their medications at affordable and predictable prices. Express Scripts Parachute Rx^SM will cap costs at $25 for a 30-day supply of generic drugs; $75 for a 30-day supply of brand-name medicines for a limited time.

Cigna's Customer Protection Program and Express Scripts Parachute Rx^SM are the latest in a series of steps Cigna has taken to help protect customers, communities, health care providers and employees during the COVID-19 pandemic. The company has committed to several actions through May 31, 2020:

Cigna Takes Action to Protect Its Customers from COVID-19 Surprise Bills

Express Scripts offers Prescription Cost Relief for Newly Uninsured Americans

Cigna Foundation and New York Life Foundation Partner to Launch Brave of Heart Fund to Support the Families of Front-line Healthcare Workers Who Give Their Lives in the COVID-19 Fight

Cigna Takes Action to Support Social Connects for Seniors During COVID-19 Pandemic

Cigna Launches Dental Virtual Care to Improve Access and Protect Customers in Response to COVID-19

Cigna Helps Accelerate Research for a COVID-19 Treatment by Donating Medications to Washington University School of Medicine’s Clinical Trial

Cigna Waives Customer Cost-Sharing for COVID-19 Treatment and Deploys Clinical Teams to Increase Virtual Care Capacity

Cigna Makes It Easier for Hospitals to Focus on COVID-19 by Helping Accelerate Patient Transfers  

Cigna Expands Benefits to Support and Protect Its Workforce in Response to COVID-19

Cigna Takes Additional Actions to Protect Customers and Communities Against COVID-19

Cigna Covers Cost of Coronavirus Test for Customers