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Phone Number

Customer Service
1 (800) 997-1654
24 hours a day, 365 days a year

TTY/TDD Service (for hearing impaired callers)
Dial 711 and follow the prompts
24 hours a day, 365 days a year

Find more phone numbers

Online Help

Live Chat
Mon – Fri, 9:00 am – 8:00 pm, ET
Log in to myCigna to start a chat

Website Assistance
1 (800) 853-2713
24 hours a day, 365 days a year

Social Media
Facebook

Twitter

Mailing Address

Cigna Corporate Headquarters
900 Cottage Grove Road
Bloomfield, CT 06002

Coverage, Claims, and Medicare Information

Find phone numbers for plan and coverage questions, claims mailing addresses, and more.

Medical, Dental, Vision

Phone Number
1 (800) 244-6224
24 hours a day, 365 days a year

Medical Claims
Cigna
PO Box 182223
Chattanooga, TN 37422-7223

Dental Claims
Cigna
PO Box 188037
Chattanooga, TN 37422-7223


Vision Claims
Cigna
PO Box 385020
Birmingham, AL 35238-5020


Cigna Home Delivery PharmacySM

Phone Number
1 (800) 835-3784
24 hours a day, 365 days a year

Cigna Home Delivery Pharmacy Claims
Cigna
PO Box 10190
Horsham, PA 19044


Cigna Behavioral Health Benefits

Phone Number
1 (800) 433-5768
24 hours a day, 365 days a year

Request a Free Quote
1 (855) 569-8741
Monday - Friday, 9:30 am – 9:00 pm, ET

Customer Service (current customers)
1 (866) 459-4272
Monday - Friday, 9:00 am – 6:00 pm, ET

Access your account online:
MyPolicyHQ.com


Medicare Advantage
1 (800) 668-3813
7 days a week, 8:00 am – 8:00 pm, ET

Medicare Advantage/Arizona Residents
1 (800) 627-7534
7 days a week, 8:00 am – 8:00 pm, ET

Medicare Rx Prescription Drug Plans
1 (800) 222-6700
7 days a week, 8:00 am – 8:00 pm, ET


Medicare Supplement Insurance
1 (866) 459-4272
Monday – Friday, 8:00 am – 8:00 pm, ET

Access your account online:
MyPolicyHQ.com

TTY/TDD Service (for hearing impaired callers)
Dial 711 and follow the prompts
24 hours a day, 365 days a year


Mailing Address
Cigna Supplemental Benefits

PO Box 26580
Austin, TX 78755-0580
To learn more about our Cigna-HealthSpring Medicare Advantage and Part D plans, contact usor compare and enroll online.