The web browser you are using will no longer be supported by Cigna.com. To continue accessing the site without interruption, please upgrade your browser to the most recent version.
Individual Medical and Dental Insurance

If you are interested in buying insurance on your own, explore plans in your state.

Current Customers with a Medical or Dental Individual and Family Plan:

Customer Service
Call the phone number on your Cigna ID card
24 hours a day, 365 days a year

Lost Medical ID Cards
1 (866) 494-2111
24 hours a day, 365 days a year

Lost Dental ID Cards/Dental Plan Questions
1 (800) 244-6224
24 hours a day, 365 days a year

Cigna Home Delivery PharmacySM
1 (800) 835-4387
24 hours a day, 365 days a year

Billing/Payments
1 (877) 484-5967
Monday - Friday, 8:00 am – 8:00 pm, Eastern Time

TTY/TDD Service (for hearing impaired callers)
Dial 711 and follow the prompts
24 hours a day, 365 days a year

Supplemental Insurance

Request a Free Quote
1 (855) 373-8008
Monday - Friday, 8:00 am – 10:00 pm, Eastern Time

Customer Service (current customers)
1 (866) 459-4272
Monday - Friday, 9:00 am – 6:00 pm, Eastern Time

Or access your account online:
MyPolicyHQ.com

TTY/TDD Service (for hearing impaired callers)
Dial 711 and follow the prompts
24 hours a day, 365 days a year

Mailing Address
Cigna Supplemental Benefits
PO Box 26580
Austin, TX 78755-0580

Cigna Behavioral Health

General Information
1 (800) 433-5768
Monday - Friday, 9:30 am – 9:00 pm, Eastern Time
Visit Cigna Behavioral Health

TTY/TDD Service (for hearing impaired callers)
Dial 711 and follow the prompts
24 hours a day, 365 days a year

Mailing Address
11095 Viking Drive
Suite 350
Eden Prairie, MN 55344

Cigna Accident, Life, and Disability

Family Medical Leave, Disability, and Term Life and Accident
1 (888) 842-4462

Group Universal Life
1 (800) 828-3485

Cigna Access
1 (800) 261-6242
24 hours a day, 365 days a year

Billing/Payment
1 (800) 243-7445 (Option 2)

TTY/TDD Service (for hearing impaired callers)
Dial 711 and follow the prompts
24 hours a day, 365 days a year

If you are a broker, contact the insurance sales contact in your state

Cigna Voluntary Limited-Benefit Plans

Accidental Injury, Critical Illness, or Hospital Care Claims
1 (800) 754-3207
Monday - Friday, 7:00 am – 7:00 pm, Central Standard Time

TTY/TDD Service (for hearing impaired callers)
Dial 711 and follow the prompts
24 hours a day, 365 days a year

Claims Mailing Address
Cigna Phoenix Claim Services
PO Box 55290
Phoenix, AZ 85078

Employers
Brokers

Individual and Family Plan Brokers
Learn about IFP offerings and the advantages of becoming a Cigna broker or agent (outside of New Jersey).

Phone Number
1 (877) 244-6215
Monday - Friday, 8:00 am – 8:00 pm, Eastern Time
Or visit our broker website to get an online quote and review individual plans and pricing.

Individual Insurance in New Jersey
1 (800) 753-5190

Small Group Brokers

Phone Number
1 (800) 456-6575

To Become Appointed (outside of New Jersey)
1 (877) 244-6215 or email us

Cigna HealthCare Small Group Sales
Two College Park Drive
Hooksett, NH 03106
Fax: (603) 268-7973 or email us

New Jersey:

Small Group Sales
1 (800) 456-6575

Member Services
1 (800) 244-6224

Claims Mailing Address
Cigna HealthCare
PO Box 5200
Scranton, PA 18505

Eligibility/Billing
Phone: 1 (800) 603-0125
Fax: 1 (603) 268-7830

Cigna Health Care Employer Services
PO Box 2010
Concord, NH 03302

Information for all other Brokers:

Cigna Health Care Sales Offices
For questions or more information about Cigna Health Care, please select a sales office in your state:

Select Group Brokers:

Visit our CignaSelect Broker Portal to learn about our:

  • Health plan solutions
  • Range of funding options
  • Success stories
  • Upcoming broker events, and more

To engage in a Cigna Plan network, visit our credentialing page.

Taft-Hartley
Care Allies
Investor Relations
Media
Cigna Careers