Contact Numbers
If you are interested in buying insurance on your own,
Current Customers with a Medical or Dental Individual and Family Plan:
Customer Service
Call the phone number on your Cigna ID card
24 hours a day, 365 days a year
Lost Medical ID Cards
24 hours a day, 365 days a year
Lost Dental ID Cards/Dental Plan Questions
24 hours a day, 365 days a year
Cigna Home Delivery PharmacySM
24 hours a day, 365 days a year
Billing/Payments
Monday - Friday, 8:00 am – 8:00 pm, Eastern Time
TTY/TDD Service (For callers who are deaf or hard of hearing)
Dial 711 and follow the prompts
24 hours a day, 365 days a year
Request a Free Quote
Monday - Friday, 8:00 am – 10:00 pm, Eastern Time
Customer Service (current customers)
Monday - Friday, 9:00 am – 6:00 pm, Eastern Time
Or access your account online:
TTY/TDD Service (For callers who are deaf or hard of hearing)
Dial 711 and follow the prompts
24 hours a day, 365 days a year
Mailing Address
Cigna Supplemental Benefits
PO Box 26580
Austin, TX 78755-0580
General Information
Monday - Friday, 9:30 am – 9:00 pm, Eastern Time
TTY/TDD Service (For callers who are deaf or hard of hearing)
Dial 711 and follow the prompts
24 hours a day, 365 days a year
Mailing Address
11095 Viking Drive
Suite 350
Eden Prairie, MN 55344
Family Medical Leave, Disability, and Term Life and Accident
Group Universal Life
Cigna Access
24 hours a day, 365 days a year
Billing/Payment
TTY/TDD Service (For callers who are deaf or hard of hearing)
Dial 711 and follow the prompts
24 hours a day, 365 days a year
If you are a broker, contact the insurance sales contact in your state
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Accidental Injury, Critical Illness, or Hospital Care Claims
Monday - Friday, 7:00 am – 7:00 pm, Central Standard Time
TTY/TDD Service (For callers who are deaf or hard of hearing)
Dial 711 and follow the prompts
24 hours a day, 365 days a year
Claims Mailing Address
Cigna Phoenix Claim Services
PO Box 55290
Phoenix, AZ 85078
If you are a current Cigna client, please contact your client manager.
For questions or more information about Cigna Health Care, please select a sales office in your state:
Cigna Health Care Sales Offices
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Individual and Family Plan Brokers
Learn about IFP offerings and the advantages of becoming a Cigna broker or agent (outside of New Jersey).
Phone Number
Monday - Friday, 8:00 am – 8:00 pm, Eastern Time
Individual Insurance in New Jersey
Small Group Brokers
Phone Number
To Become Appointed (outside of New Jersey)
Cigna HealthCare Small Group Sales
Two College Park Drive
Hooksett, NH 03106
Fax: (603) 268-7973 or
New Jersey:
Small Group Sales
Member Services
Claims Mailing Address
Cigna HealthCare
PO Box 5200
Scranton, PA 18505
Eligibility/Billing
Phone:
Fax: 1 (603) 268-7830
Cigna Health Care Employer Services
PO Box 2010
Concord, NH 03302
Information for all other Brokers:
Cigna Health Care Sales Offices
For questions or more information about Cigna Health Care, please select a sales office in your state:
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To engage in a Cigna Plan network,
If you have any questions or would like a proposal:
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Corporate Headquarters
1601 Chestnut Street, Two Liberty Place
Philadelphia, PA 19192
For answers to our most frequently asked financial questions,
Institutional Investors and Analysts
If you are a current or prospective investor in Cigna and have questions about our business, please contact:
Ralph Giacobbe
Senior Vice President, Investor Relations
Mike Crompton
Lead Principal, Investor Relations
Individual Shareholders
If you are a current or prospective Cigna common-stock shareholder and have questions about the Direct Stock Purchase Plan, dividend payments or stock transfers, please contact:
Phone Numbers
Mailing Address
Computershare
PO Box 505000
Louisville, KY 40233-5000
Current Customers
For questions about your plan, coverage, reimbursements, and more, call the phone number on your ID card.
Lost ID Cards
For current press and media inquiries,
For inquiries or requests,
You can begin searching for jobs on the
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Audiences
Secure Member Sites
The Cigna Group Information
Disclaimer
Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., and Cigna HealthCare of North Carolina, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see
All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.