Contact Numbers
Individual Medical and Dental Insurance
If you are interested in buying insurance on your own, explore plans in your state.
Current Customers with a Medical or Dental Individual and Family Plan:
Customer Service
Call the phone number on your Cigna HealthcareSM ID
card
24 hours a day, 365 days a year
Lost Medical ID Cards
24 hours a day, 365 days a year
Lost Dental ID Cards/Dental Plan Questions
24 hours a day, 365 days a year
Cigna Home Delivery PharmacySM
24 hours a day, 365 days a year
Billing/Payments
Monday - Friday, 8 am – 8 pm, ET
TTY/TDD Service (For callers who are deaf or hard of hearing)
Dial 711 and follow the
prompts
24 hours a day, 365 days a year
Supplemental Insurance
Request a Free Quote
Monday - Friday, 8 am - 11 pm, ET
Customer Service (current customers)
Monday - Friday, 8 am – 8 pm,
ET
Or access your account online:
myCigna.com
TTY/TDD Service (For callers who are deaf or hard of hearing)
Dial 711 and follow the
prompts
24 hours a day, 365 days a year
Mailing Address
Cigna Healthcare Supplemental Benefits
11501 Alterra
Parkway
Suite 500
Austin, TX 78758
Behavioral Health
General Information
Monday - Friday, 9:30 am – 9 pm, ET
TTY/TDD Service (For callers who are deaf or hard of hearing)
Dial 711 and follow the
prompts
24 hours a day, 365 days a year
Mailing Address
11095 Viking Drive
Suite 350
Eden Prairie, MN 55344
Cigna Healthcare Accident, Life, and Disability
Group Universal Life
Cigna Access
24 hours a day, 365 days a year
TTY/TDD Service (For callers who are deaf or hard of hearing)
Dial 711 and follow the
prompts
24 hours a day, 365 days a year
If you are a broker, contact the insurance sales contact in your state
Cigna Healthcare Voluntary Limited-Benefit Plans
Accidental Injury, Critical Illness, or Hospital Care Claims
Monday - Friday,
7 am – 7 pm, CT
TTY/TDD Service (For callers who are deaf or hard of hearing)
Dial 711 and follow the
prompts
24 hours a day, 365 days a year
Claims Mailing Address
Cigna Healthcare Phoenix Claim Services
PO Box
55290
Phoenix, AZ 85078
Employers
If you are a current Cigna Healthcare client, please contact your client manager.
For questions or more information about Cigna Healthcare, please select a sales office in your state:
Cigna Healthcare Sales Offices
Brokers
Individual and Family Plan Brokers
Learn about IFP offerings and the advantages of
becoming a Cigna Healthcare broker or agent (outside of New Jersey).
Phone Number
Monday - Friday, 8 am – 8 pm, ET
Or visit our broker website to get an online quote and
review individual plans and pricing.
Individual Insurance in New Jersey
Small Group Brokers
Phone Number
To Become Appointed (outside of New Jersey)
Cigna Healthcare Small Group Sales
Two College Park Drive
Hooksett, NH
03106
Fax: (603) 268-7973 or email us
New Jersey:
Small Group Sales
Member Services
Claims Mailing Address
Cigna Healthcare
PO Box 5200
Scranton, PA 18505
Eligibility/Billing
Phone:
Fax: 1 (603) 268-7830
Cigna Healthcare Employer Services
PO Box 2010
Concord, NH 03302
Information for all other Brokers:
Cigna Healthcare Sales Offices
For questions or more information about Cigna Healthcare,
please select a sales office in your state:
To engage in a Cigna Healthcare Plan network, visit our credentialing page.
Taft-Hartley
If you have any questions or would like a proposal:
Care Allies
Corporate Headquarters
1601 Chestnut Street, Two Liberty
Place
Philadelphia, PA 19192
Investor Relations
For answers to our most frequently asked financial questions, visit our Financial FAQ section.
Institutional Investors and Analysts
If you are a current or prospective investor in
Cigna Healthcare and have questions about our business, please contact:
Ralph Giacobbe
Senior Vice President, Investor Relations
Ralph.Giacobbe@TheCignaGroup.com
Mike Crompton
Lead Principal, Investor Relations
Michael.Crompton@cigna.com
Individual Shareholders
If you are a current or prospective Cigna Healthcare common-stock
shareholder and have questions about the Direct Stock Purchase Plan, dividend payments or stock transfers,
please contact:
Phone Numbers
Mailing Address
Computershare
PO Box 505000
Louisville, KY 40233-5000
computershare.com/investor
Current Customers
For questions about your plan, coverage, reimbursements, and more, call
the phone number on your ID card.
Lost ID Cards
Media
For current press and media inquiries, visit our media resource center.
Law Enforcement Officials and Medical Examiners
For inquiries or requests, please email us.
Cigna Healthcare Careers
You can begin searching for jobs on the The Cigna Group Career website.
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Audiences
Manage Your Account
Cigna Healthcare Information
The Cigna Group Information
Disclaimer
Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of The Cigna Group Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT). The Cigna Healthcare name, logo, and other Cigna Healthcare marks are owned by The Cigna Group Intellectual Property, Inc.
All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna Healthcare sales representative. This website is not intended for residents of New Mexico.
La aseguradora publica el formulario traducido para fines informativos y la versión en inglés prevalece para fines de solicitud e interpretación.
The insurer is issuing the translated form on an informational basis and the English version is controlling for the purposes of application and interpretation.