Cigna Reports Full Year 2011 Results Projects Strong Business Growth for 2012

BLOOMFIELD, Conn., February 02, 2012 - Cigna Corporation (NYSE: CI) today reported fourth quarter and full year 2011 results that included strong revenue and earnings from each ongoing business, as well as strategic investments that will support continued earnings growth in 2012 and beyond.

"In 2011, Cigna was again successful in delivering value to customers and clients by improving their health and well being. Our 2011 results represent another year of strong earnings growth, driven by the continued effective execution of our focused strategy," said David M. Cordani, President and Chief Executive Officer.

Cigna expects to deliver earnings growth in 2012 through its diversified, global portfolio of businesses, including continued attractive organic growth in its U.S. Health Care and International businesses, as well as expansion into the growing Seniors market through the acquisition of HealthSpring, which is differentiated by its unique physician engagement model.

"We are confident that 2012 will be a significant year for Cigna." Cordani said. "We are keenly focused on providing innovative products, retaining and growing our client and customer base in our targeted markets and significantly expanding our presence in the Seniors market through the acquisition of HealthSpring. With this foundation in place, Cigna is well positioned to continue to provide differentiated service, to engage and partner with physicians and to provide high quality care that improves the health and well being of each individual customer. This benefits our customers and clients as well as our other stakeholders."

Cigna's adjusted income from operations1 for full year 2011 was $1.43 billion, or $5.21 per share, compared with $1.28 billion, or $4.64 per share, for full year 2010, representing an increase of 12% per share. The 2011 adjusted income from operations of $5.21 per share includes the dilutive effect of $0.03 per share for the equity financing of the HealthSpring acquisition. For the fourth quarter of 2011, adjusted income from operations1 was $310 million, or $1.11 per share, compared with $313 million, or $1.15 per share, for the fourth quarter of 2010.

Cigna reported full year 2011 shareholders' net income1 of $1.33 billion, or $4.84 per share, compared to $1.35 billion, or $4.89 per share, for full year 2010. Shareholders' net income1 included losses of $135 million, or $0.49 per share, in 2011 and $24 million, or $0.09 per share, in 2010 related to the Guaranteed Minimum Income Benefits (GMIB) business within our Run-off Reinsurance segment, primarily related to the impact of low interest rates and volatile equity market conditions.

Cigna also reported fourth quarter 2011 shareholders' net income1 of $290 million, or $1.04 per share, compared with shareholders' net income1 of $461 million, or $1.69 per share, for the fourth quarter of 2010. Shareholders' net income1 included income of $0.03 per share in the fourth quarter of 2011 and income of $0.31 per share for the same period of 2010 related to the Run-off GMIB business, primarily related to the impact of favorable equity market conditions. Shareholders' net income1 also included special items3 with losses of $0.11 per share in fourth quarter 2011, compared to income of $0.15 per share in fourth quarter 2010.

CONSOLIDATED HIGHLIGHTS

The following table includes highlights of results and a reconciliation of adjusted income from operations1 to shareholders' net income1 (dollars in millions, except per share amounts; membership in thousands):

         

Year
Ended
December 31,
2011

    Three Months Ended  
    December 31,   September 30,  
    2011   2010   2011  
                         
Consolidated Revenues   $ 5,463   $ 5,429   $ 5,613   $ 21,998
                         
Consolidated Earnings                        
Adjusted income from operations1   $ 310   $ 313   $ 325   $ 1,428
Net realized investment gains, net of taxes     4     21     9     41
GMIB results, net of taxes4     7     85     (134)     (135)
Special item, net of taxes3     (31)     42     -     (7)
Shareholders' net income1   $ 290   $ 461   $ 200   $ 1,327
                         
Adjusted income from operations1, per share   $ 1.11   $ 1.15   $ 1.20   $ 5.21
Shareholders' net income1, per share   $ 1.04   $ 1.69   $ 0.74   $ 4.84
                         
Weighted Average Shares (in thousands)     278,290     272,697     272,060     274,249
    As of the Periods Ended
    December 31,   September 30,
    2011   2010   2011
Medical Membership            
Health Care   11,483   11,437   11,471
International (Expatriate and Health Care)   1,197   1,036   1,196
Total Medical Membership   12,680   12,473   12,667

HIGHLIGHTS OF SEGMENT RESULTS

See Exhibit 2 for a reconciliation of adjusted income (loss) from operations1 to segment earnings (loss)1.

Health Care

This segment includes medical and specialty health care products and services provided on guaranteed cost, retrospectively experience-rated and service-only funding bases. Specialty health care includes behavioral, dental, disease and medical management, stop-loss, and pharmacy-related products and services.

Financial Results (dollars in millions, membership in thousands):

         

Year
Ended
December 31,
2011

      Three Months Ended  
      December 31,   September 30,  
      2011   2010   2011  
                   
Premiums and Fees     $ 3,320   $ 3,374   $ 3,255   $ 13,181
Adjusted Income from Operations1     $ 216   $ 207   $ 248   $ 990
Adjusted Margin, After-Tax6       5.6%     5.3%     6.6%     6.5%
        As of the Periods Ended
        December 31,   September 30,
        2011   2010   2011
                 
Membership:                
Medical       11,483   11,437   11,471
                 
Behavioral Care       20,797   18,257   19,883
Dental       10,884   10,251   10,885
Pharmacy       6,368   6,501   6,357
Medicare Part D       538   560   538

Disability and Life

This segment includes Cigna's group disability, life, and accident insurance operations that are managed separately from the health care business.

Financial Results (dollars in millions):

            Year
Ended
December 31,
2011
        Three Months Ended  
        December 31,   September 30,  
        2011   2010   2011  
                     
Premiums and Fees       $ 677   $ 693   $ 698   $ 2,780
Adjusted Income from Operations1       $ 55   $ 72   $ 62   $ 282
Adjusted Margin, After-Tax6         7.4%     9.1%     8.1%     9.3%

International

This segment includes Cigna's supplemental health, life, and accident insurance and global health benefits businesses operating in select international markets.

Financial Results (dollars in millions, membership and policies in thousands):

              Year
Ended
December 31,
2011
      Three Months Ended  
      December 31,   September 30,  
      2011   2010   2011  
                   
Premiums and Fees     $ 790   $ 625   $ 765   $ 2,990
Adjusted Income from Operations1     $ 59   $ 57   $ 79   $ 289
Adjusted Margin, After-Tax6       7.2%     8.7%     9.9%     9.3%
                   
         
      As of the Periods Ended  
      December 31,   September 30,    
      2011   2010   2011    
                   
Medical Membership: Expatriate and Health Care       1,197     1,036     1,196    
Health, Life and Accident Policies (excl. China JV)       6,623     5,931     6,450    

Other Segments

Adjusted income (loss) from operations1 for Cigna's other segments are presented below (dollars in millions):

            Year
Ended
December 31,
2011
        Three Months Ended  
        December 31,   September 30,  
        2011   2010   2011  
Run-off Reinsurance       $ (1)   $ 1   $ (46)   $ (48)
Other Operations       $ 21   $ 20   $ 25   $ 85
Corporate       $ (40)   $ (44)   $ (43)   $ (170)

OUTLOOK

(dollars in millions, except per share amounts)    

Recasted
Full-Year Ended
December 31, 2011

 

Estimated
Full-Year Ended
December 31, 2012

               
Adjusted income (losses) from operations1,2              
Health Care (including HealthSpring beginning February 1, 2012)     $ 990   $ 1,120 to 1,190
Disability and Life       282     260 to 280
International       219     265 to 285
Ongoing Businesses     $ 1,491   $ 1,645 to 1,755
               
Run-off Reinsurance, Other Operations and Corporate       (133)     (185)
Consolidated     $ 1,358   $ 1,460 to 1,570
               
Consolidated Adjusted Income from Operations, per share1,2     $ 4.95   $ 5.00 to 5.40
               
Health Care medical membership growth, including medical members acquired from HealthSpring            

growth of
approximately 900,000

The foregoing statements represent management's current estimate of Cigna's 2012 consolidated and segment adjusted income from operations1,2 as of the date of this release. Actual results may differ materially depending on a number of factors, and investors are urged to read the Cautionary Statement included in this release for a description of those factors. Management does not assume any obligation to update these estimates.

This quarterly earnings release, the Quarterly Financial Supplement and a slide presentation are available on Cigna's website in the Investor Relations section (http://www.cigna.com/aboutus/investor-relations). A link to the conference call, on which management will review fourth quarter and full year 2011 and discuss full year 2012 outlook is available in the Investor Relations section of Cigna's website (http://www.cigna.com/cignadotcom/aboutcigna/investors/events/index.page).

Notes:

1. Cigna measures the financial results of its segments using segment earnings (loss), which is defined as shareholders' net income (loss) before net realized investment results. Adjusted income (loss) from operations is defined as segment earnings (loss) excluding special items (which are identified and quantified in Note 4) and excludes results of Cigna's GMIB business. Adjusted income (loss) from operations is a measure of profitability used by Cigna's management because it presents the underlying results of operations of Cigna's businesses and permits analysis of trends in underlying revenue, expenses and shareholders' net income. This measure is not determined in accordance with generally accepted accounting principles (GAAP) and should not be viewed as a substitute for the most directly comparable GAAP measures, which are segment earnings (loss) and shareholders' net income. See Exhibit 2 for a reconciliation of adjusted income (loss) from operations to segment earnings (loss) and consolidated shareholders' net income.

2. Information is not available for management to (1) reasonably estimate future net realized investment gains (losses) or (2) reasonably estimate future GMIB business results due in part to interest rate and stock market volatility and other internal and external factors; therefore it is not possible to provide a forward-looking reconciliation of adjusted income from operations to shareholders' income from continuing operations. We expect that special items for 2012 will include HealthSpring, Inc. acquisition costs and may also include potential adjustments associated with litigation and assessment related items. Other than these items, information is not available for management to identify, or reasonably estimate additional 2012 special items.

3. Special item(s) included in shareholders' net income and segment earnings (loss), but excluded from adjusted income (loss) from operations1 and the calculation of adjusted margins include:

Fourth Quarter 2011

Year ended December 31, 2011

Fourth Quarter 2010

4. The application of the FASB's fair value disclosure and measurement guidance (ASC 820-10), which impacts reinsurance contracts covering GMIB, does not represent management's expectation of the ultimate payout. Changes in underlying contract holder account values, interest rates, stock market volatility, and other factors may result in changes to the fair value assumptions, and/or amount that will be required to ultimately settle the Company's obligations, which could result in a material adverse or favorable impact on the Run-off Reinsurance segment and Cigna's results of operations.

5. Share repurchases may from time to time be made pursuant to written trading plans under Rule 10b5-1, which permit shares to be repurchased when Cigna might otherwise be precluded from doing so under insider trading laws or because of self-employed trading blackout periods.

6. Adjusted margins in this press release are calculated by dividing adjusted income from operations1 by segment revenues. For the three months and full year ended December 31, 2011, segment margins including special items were 5.6% and 6.5% for Health Care, respectively, and 6.8% and 9.2% for International, respectively.

7 Health Care medical claims payable of $900 million as of December 31, 2011 and $1,010 million as of December 31, 2010 are presented net of reinsurance and other recoverables. The gross Health Care medical claims payable balance was $1,095 million as of December 31, 2011 and $1,246 million as of December 31, 2010.

8. Beginning January 1, 2011, Cigna no longer offers Medicare IPFFS. A reconciliation of 2010 consolidated revenues and Health Care premiums and fees between reported and excluding Medicare IPFFS follows:

(Dollars in millions)

   

Three Months
Ended
December 31,

 

Year Ended
December 31,

      2010

 

2010

               
Consolidated Revenues, as reported     $ 5,429   $ 21,253
Less: Medicare IPFFS revenues       208     839
Consolidated Revenues, excluding Medicare IPFFS     $ 5,221   $ 20,414
               
               
Health Care Premiums and Fees, as reported     $ 3,374   $ 13,319
Less: Medicare IPFFS premiums and fees       204     827
Health Care Premiums and Fees, excluding Medicare IPFFS     $ 3,170   $ 12,492

CAUTIONARY STATEMENT FOR PURPOSES OF THE "SAFE HARBOR" PROVISIONS OF THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995

Cigna Corporation and its subsidiaries (the "Company") and its representatives may from time to time make written and oral forward-looking statements, including statements contained in press releases, in the Company's filings with the Securities and Exchange Commission, in its reports to shareholders and in meetings with analysts and investors. Forward-looking statements may contain information about financial prospects, economic conditions, trends and other uncertainties. These forward-looking statements are based on management's beliefs and assumptions and on information available to management at the time the statements are or were made. Forward-looking statements include, but are not limited to, the information concerning possible or assumed future business strategies, financing plans, competitive position, potential growth opportunities, potential operating performance improvements, trends and, in particular, the Company's strategic initiatives, litigation and other legal matters, operational improvement initiatives in the Health Care operations, and the outlook for the Company's full year 2012 and beyond results. Forward-looking statements include all statements that are not historical facts and can be identified by the use of forward-looking terminology such as the words "believe", "expect", "plan", "intend", "anticipate", "estimate", "predict", "potential", "may", "should" or similar expressions.

By their nature, forward-looking statements: (i) speak only as of the date they are made, (ii) are not guarantees of future performance or results and (iii) are subject to risks, uncertainties and assumptions that are difficult to predict or quantify. Therefore, actual results could differ materially and adversely from those forward-looking statements as a result of a variety of factors. Some factors that could cause actual results to differ materially from the forward-looking statements include:

1. increased medical costs that are higher than anticipated in establishing premium rates in the Company's Health Care operations, including increased use and costs of medical services;
2. increased medical, administrative, technology or other costs resulting from new legislative and regulatory requirements imposed on the Company's businesses;
3. challenges and risks associated with implementing operational improvement initiatives and strategic actions in the ongoing operations of the businesses, including those related to: (i) growth in targeted geographies, product lines, buying segments and distribution channels, (ii) offering products that meet emerging market needs, (iii) strengthening underwriting and pricing effectiveness, (iv) strengthening medical cost and medical membership results, (v) delivering quality service to members and health care professionals using effective technology solutions, and (vi) lowering administrative costs;
4. the ability to successfully complete the integration of acquired businesses, including the businesses acquired from HealthSpring by, among other things, operating Medicare Advantage coordinated care plans and HealthSpring's prescription drug plan, retaining and growing membership, realizing revenue, expense and other synergies, renewing contracts on competitive terms, successfully leveraging the information technology platform of the acquired businesses, and retaining key personnel;
5. the ability of the Company to execute its growth plans by successfully leveraging its capabilities and those of the businesses acquired in serving the Seniors segment;
6. the possibility that the acquired HealthSpring business may be adversely affected by economic, business and/or competitive factors;
7. risks associated with pending and potential state and federal class action lawsuits, disputes regarding reinsurance arrangements, other litigation and regulatory actions challenging the Company's businesses, including disputes related to payments to health care professionals, government investigations and proceedings, and tax audits and related litigation;
8. heightened competition, particularly price competition, which could reduce product margins and constrain growth in the Company's businesses, primarily the Health Care business;
9. risks associated with the Company's mail order pharmacy business which, among other things, includes any potential operational deficiencies or service issues as well as loss or suspension of state pharmacy licenses;
10. significant changes in interest rates or sustained deterioration in the commercial real estate markets;
11. downgrades in the financial strength ratings of the Company's insurance subsidiaries, which could, among other things, adversely affect new sales and retention of current business; downgrades in financial strength ratings of reinsurers, which could result in increased statutory reserve or capital requirements of the Company's insurance subsidiaries;
12. limitations on the ability of the Company's insurance subsidiaries to dividend capital to the parent company as a result of downgrades in the subsidiaries' financial strength ratings, changes in statutory reserve or capital requirements or other financial constraints;
13. inability of the hedge programs adopted by the Company to substantially reduce equity market and interest rate risks in the run-off reinsurance operations;
14. adjustments to the reserve assumptions (including lapse, partial surrender, mortality, interest rates and volatility) used in estimating the Company's liabilities for reinsurance contracts covering guaranteed minimum death benefits under certain variable annuities;
15. adjustments to the assumptions (including annuity election rates and amounts collectible from reinsurers) used in estimating the Company's assets and liabilities for reinsurance contracts covering guaranteed minimum income benefits under certain variable annuities;
16. significant stock market declines, which could, among other things, result in increased expenses for guaranteed minimum income benefit contracts, guaranteed minimum death benefit contracts and the Company's pension plans in future periods as well as the recognition of additional pension obligations;
17.

significant deterioration in economic conditions and significant market volatility, which could have an adverse effect on the Company's operations, investments, liquidity and access to capital markets;

18. significant deterioration in economic conditions and significant market volatility, which could have an adverse effect on the businesses of our customers (including the amount and type of health care services provided to their workforce, loss in workforce and our customers' ability to pay receivables) and our vendors (including their ability to provide services);
19. adverse changes in state, federal and international laws and regulations, including health care reform legislation and regulation which could, among other items, affect the way the Company does business, increase cost, limit the ability to effectively estimate, price for and manage medical costs, and affect the Company's products, services, market segments, technology and processes;
20. amendments to income tax laws, which could affect the taxation of employer provided benefits, the taxation of certain insurance products such as corporate-owned life insurance, or the financial decisions of individuals whose variable annuities are covered under reinsurance contracts issued by the Company;
21. potential public health epidemics, pandemics and bio-terrorist activity, which could, among other things, cause the Company's covered medical and disability expenses, pharmacy costs and mortality experience to rise significantly, and cause operational disruption, depending on the severity of the event and number of individuals affected;
22. risks associated with security or interruption of information systems, which could, among other things, cause operational disruption;
23. challenges and risks associated with the successful management of the Company's outsourcing projects or vendors, including the agreement with IBM for provision of technology infrastructure and related services; and
24. the political, legal, operational, regulatory and other challenges associated with expanding our business globally.

This list of important factors is not intended to be exhaustive. Other sections of the Company's most recent Annual Report on Form 10-K, including the "Risk Factors" section, the Quarterly Reports on Form 10-Q for the quarters ended March 31, 2011, June 30, 2011, September 30, 2011, and other documents filed with the Securities and Exchange Commission include both expanded discussion of these factors and additional risk factors and uncertainties that could preclude the Company from realizing the forward-looking statements. The Company does not assume any obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.

     
CIGNA CORPORATION    
COMPARATIVE SUMMARY OF FINANCIAL RESULTS (unaudited)  

Exhibit 1

(Dollars in millions, except per share amounts)    
                 
    Three Months Ended   Year Ended
    December 31,   December 31,
      2011     2010     2011     2010
                 
REVENUES                
                 
Premiums and fees   $ 4,822   $ 4,725   $ 19,089   $ 18,393
Net investment income     286     276     1,146     1,105
Mail order pharmacy revenues     391     367     1,447     1,420
Other revenues (1)     (42)     30     254     260
Net realized investment gains     6     31     62     75
                 
Total   $ 5,463   $ 5,429   $ 21,998   $ 21,253
                 
ADJUSTED INCOME (LOSS) FROM OPERATIONS (2)                
                 
Health Care   $ 216   $ 207   $ 990   $ 861
Disability and Life     55     72     282     291
International     59     57     289     243
Run-off Reinsurance     (1)     1     (48)     (27)
Other Operations     21     20     85     85
Corporate     (40)     (44)     (170)     (176)
                 
Total   $ 310   $ 313   $ 1,428   $ 1,277
                 
SHAREHOLDERS' NET INCOME                
                 

Segment Earnings (Losses)

               
                 
Health Care (4)   $ 216   $ 207   $ 991   $ 861
Disability and Life (4)     55     72     287     291
International (3)     56     57     286     243
Run-off Reinsurance (5)(6)     6     163     (183)     26
Other Operations (4)     21     20     89     85
Corporate (3)(4)(6)(7)     (68)     (79)     (184)     (211)
                 
Total     286     440     1,286     1,295
Net realized investment gains, net of taxes     4     21     41     50
                 
Shareholders' net income   $ 290   $ 461   $ 1,327   $ 1,345
                 
                 
DILUTED EARNINGS PER SHARE:                
                 
Adjusted income from operations (2)   $ 1.11   $ 1.15   $ 5.21   $ 4.64
Results of guaranteed minimum income benefits business, after-tax     0.03     0.31     (0.49)     (0.09)
Net realized investment gains, net of taxes     0.01     0.08     0.15     0.18
Special item(s), after-tax (3)(4)(5)(6)(7)     (0.11)     0.15     (0.03)     0.16
Shareholders' net income   $ 1.04   $ 1.69   $ 4.84   $ 4.89
Weighted average shares (in thousands)     278,290     272,697     274,249     275,287
                 
SHAREHOLDERS' EQUITY at December 31,:           $ 8,344   $ 6,645
                 
                 
SHAREHOLDERS' EQUITY PER SHARE at December 31,:           $ 29.22   $ 24.44
                     

(1)

 

Includes pre-tax losses of $100 million and $4 million for the three months and twelve months ended December 31, 2011, respectively, and pre-tax losses of $85 million and $157 million for the three months and twelve months ended December 31, 2010, respectively, from futures and swaps contracts entered into as part of a dynamic hedge program to manage equity and growth interest rate risks in Cigna's run-off reinsurance operations. Cigna recorded related offsets in Benefits and Expenses to adjust liabilities for reinsured guaranteed minimum death benefit and guaranteed minimum income benefit contracts. For more information, please refer to Cigna's Form 10-K for the period ended December 31, 2011, which is expected to be filed on February 23, 2012.

     

(2)

 

Adjusted income (loss) from operations is segment earnings (loss) (shareholders' net income (loss) before net realized investment gains (losses)) excluding results of Cigna's guaranteed minimum income benefits business and special items. See Exhibit 2 for a detailed reconciliation of adjusted income (loss) from operations to segment earnings (loss) and shareholders' net income presented in accordance with generally accepted accounting principles.

     

(3)

 

The three months and twelve months ended December 31, 2011 include a pre-tax charge of $35 million ($28 million after-tax) for costs related to the 2012 acquisition of HealthSpring, Inc. and a pre-tax charge of $4 million ($3 million after-tax) for costs related to the 2011 acquisition of FirstAssist.

     

(4)

 

The twelve months ended December 31, 2011 includes a net tax benefit of $24 million resulting from the completion of the 2007 and 2008 IRS examinations.

   

- After-tax benefit of $1 million in Health Care; after-tax benefit of $5 million in Disability and Life; after-tax benefit of $4 million (includes a pre-tax charge of $9 million offset by a tax benefit of $13 million) in Other Operations and an after-tax benefit of $14 million in Corporate.

     

(5)

 

The three months and twelve months ended December 31, 2010 include a pre-tax charge of $31 million ($20 million after-tax) in Run-off Reinsurance related to the loss on a reinsurance transaction.

     

(6)

 

The three months and twelve months ended December 31, 2010 include a net tax benefit of $101 million related to the resolution of a Federal tax matter.

 

 

- After-tax benefit of $97 million in Run-off Reinsurance and an after-tax benefit of $4 million in Corporate.

     

(7)

 

The three months and twelve months ended December 31, 2010 include a pre-tax charge of $59 million ($39 million after-tax) in Corporate related to the loss on early extinguishment of debt.

     
 
CIGNA CORPORATION
SUPPLEMENTAL FINANCIAL INFORMATION (unaudited)   Exhibit 2
RECONCILIATION OF ADJUSTED INCOME (LOSS) FROM OPERATIONS TO SHAREHOLDERS' NET INCOME            
(Dollars in millions, except per share amounts)            
                                                                                                 
    Diluted                                                                                    
    Earnings                           Disability               Run-off   Other            
    Per Share   Consolidated   Health Care   and Life   International   Reinsurance   Operations   Corporate
Three Months Ended   4Q11   4Q10   3Q11   4Q11   4Q10   3Q11   4Q11   4Q10   3Q11   4Q11   4Q10   3Q11   4Q11   4Q10   3Q11   4Q11   4Q10   3Q11   4Q11   4Q10   3Q11   4Q11   4Q10   3Q11
                                                                                                 
Adjusted income (loss) from operations (1)   $   1.11   $   1.15   $   1.20   $   310   $   313   $   325   $   216   $   207   $   248   $   55   $   72   $   62   $   59   $   57   $   79   $   (1)   $   1   $   (46)   $   21   $   20   $   25   $   (40)   $   (44)   $   (43)
                                                                                                 
Results of guaranteed minimum income benefits business (2)       0.03       0.31       (0.50)       7       85       (134)       -       -       -       -       -       -       -       -       -       7       85       (134)       -       -       -       -       -       -
                                                                                                 
Special item(s), after-tax:                                                                                                
Cost associated with acquisitions (3)       (0.11)       -       -       (31)       -       -       -       -       -       -       -       -       (3)       -       -       -       -       -       -       -       -       (28)       -       -
Completion of IRS examination (4)       -       -       -       -       -       -       -       -       -       -       -       -       -       -       -       -       -       -       -       -       -       -       -       -
Loss on reinsurance transaction (5)       -       (0.07)       -       -       (20)       -       -       -       -       -       -       -       -       -       -       -       (20)       -       -       -       -       -       -       -
Resolution of Federal Tax matter (6)       -       0.36       -       -       101       -       -       -       -       -       -       -       -       -       -       -       97       -       -       -       -       -       4       -
Loss on early extinguishment of debt (7)       -       (0.14)       -       -       (39)       -       -       -       -       -       -       -       -       -       -       -       -       -       -       -       -       -       (39)       -
                                                                                                 
Segment earnings (loss)       1.03       1.61       0.70       286       440       191   $   216   $   207   $   248   $   55   $   72   $   62   $   56   $   57   $   79   $   6   $   163   $   (180)   $   21   $   20   $   25   $   (68)   $   (79)   $   (43)
Net realized investment gains, net of taxes (8)       0.01       0.08       0.04       4       21       9                                                                        
                                                                                                 
Shareholders' net income   $   1.04   $   1.69   $   0.74   $   290   $   461   $   200                                                                        
                                                                                                 
                                                                                                 
                                                                                                 
    Diluted                                                                                    
    Earnings                           Disability               Run-off   Other            
    Per Share   Consolidated   Health Care   and Life   International   Reinsurance   Operations   Corporate
Year Ended December 31,       2011           2010       2011           2010       2011           2010       2011           2010       2011           2010       2011           2010       2011           2010       2011           2010
                                                                                                 
Adjusted income (loss) from operations (1)   $   5.21       $   4.64   $   1,428       $   1,277   $   990       $   861   $   282       $   291   $   289       $   243   $   (48)       $   (27)   $   85       $   85   $   (170)       $   (176)
                                                                                                 
Results of guaranteed minimum income benefits business (2)       (0.49)           (0.09)       (135)           (24)       -           -       -           -       -           -       (135)           (24)       -           -       -           -
                                                                                                 
Special item(s), after-tax:                                                                                                
Cost associated with acquisitions (3)       (0.11)           -       (31)           -       -           -       -           -       (3)           -       -           -       -           -       (28)           -
Completion of IRS examination (4)       0.08           -       24           -       1           -       5           -       -           -       -           -       4           -       14           -
Loss on reinsurance transaction (5)       -           (0.07)       -           (20)       -           -       -           -       -           -       -           (20)       -           -       -           -
Resolution of Federal Tax matter (6)       -           0.37       -           101       -           -       -           -       -           -       -           97       -           -       -           4
Loss on early extinguishment of debt (7)       -           (0.14)       -           (39)       -           -       -           -       -           -       -           -       -           -       -           (39)
                                                                                                 
Segment earnings (loss)       4.69           4.71       1,286           1,295   $   991       $   861   $   287       $   291   $   286       $   243   $   (183)       $   26   $   89       $   85   $   (184)       $   (211)
Net realized investment gains, net of taxes (8)       0.15           0.18       41           50                                                                        
                                                                                                 
Shareholders' net income   $   4.84       $   4.89   $   1,327       $   1,345                                                                        
                                                                                                                 

(1)

 

Cigna measures the financial results of its segments using "segment earnings (loss)", which is defined as shareholders' net income (loss) before net realized investment gains (losses). Adjusted income (loss) from operations is defined as segment earnings excluding special items and results of Cigna's guaranteed minimum income benefits business.

     
(2)  

Results of guaranteed minimum income benefits business on a pre-tax basis for:

   

- three months and twelve months ended December 31, 2011 were gains of $11 million and losses of $208 million, respectively;

   

- three months and twelve months ended December 31, 2010 were gains of $131 million and losses of $38 million, respectively; and

   

- three months ended September 30, 2011 were losses of $206 million.

     

(3)

 

The three months and twelve months ended December 31, 2011 include an after-tax charge of $28 million in Corporate for costs related to the 2012 acquisition of HealthSpring, Inc. and an after-tax charge of $3 million in International for costs related to the 2011 acquisition of FirstAssist.

     
(4)  

The twelve months ended December 31, 2011 include a net tax benefit of $24 million resulting from the completion of the 2007 and 2008 IRS examinations.

   

- After-tax benefit of $1 million in Health Care; after-tax benefit of $5 million in Disability and Life; after-tax benefit of $4 million (includes a pre-tax charge of $9 million offset by a tax benefit of $13 million) in Other Operations and an after-tax benefit of $14 million in Corporate.

     

(5)

 

The three months and twelve months ended December 31, 2010 include an after-tax charge of $20 million in Run-off Reinsurance related to the loss on a reinsurance transaction.

     
(6)  

The three months and twelve months ended December 31, 2010 include a net tax benefit of $101 million related to the resolution of a Federal tax matter.

   

- After-tax benefit of $97 million in Run-off Reinsurance and an after-tax benefit of $4 million in Corporate.

     

(7)

 

The three months and twelve months ended December 31, 2010 an after-tax charge of $39 million in Corporate related to the loss on early extinguishment of debt.

     
(8)  

Net realized investment gains (losses) on a pre-tax basis for:

   

- three months and twelve months ended December 31, 2011 were gains of $6 million and $62 million, respectively;

   

- three months and twelve months ended December 31, 2010 were gains of $31 million and $75 million, respectively; and

   

- three months ended September 30, 2011 were gains of $13 million.