Overpayment Recovery

Instructions for returning funds to Cigna

In the event that you have received overpayment, please return the funds to Cigna at:

Cigna
P O Box 188012
Chattanooga, TN 37422

For Cigna for Seniors, please return funds to:

Cigna HealthCare of Arizona, Inc.
Government Programs - Overpayment Recovery
11001 N. Black Canyon Highway
Phoenix, AZ 85029

Checks should be made payable to Cigna.

To ensure we apply the refund correctly, please include a copy of the explanation of payment you received.

If you work with multiple payers, enroll in EFT through the Council for Affordable Quality Health Care website.