How can Cigna Healthcare help?
Cigna HealthcareSM provides free aids and services to people with disabilities to communicate with us, including written information in other formats, large print, audio and accessible electronic formats.
Cigna Healthcare also provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need any of these services, please call the Customer Service number on your Cigna ID card. If you do not have or are unable to locate your ID card, in the United States please call
Discrimination is Against the Law
Cigna Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Cigna Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Cigna Non-discrimination Notice – IFP Medical:
Cigna Non-discrimination Notice – IFP Dental:
Filing grievances and complaints
If you believe that Cigna Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance by sending an email to
Cigna Healthcare Nondiscrimination Complaint Coordinator
P.O. Box 188016
Chattanooga, TN 37422
If you need assistance filing a written grievance, please call the number on the back of your Cigna Healthcare ID card or email:
To file a civil rights complaint online with the U.S. Department of Health and Human Services, Office for Civil Rights, visit the
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Looking for customer forms?
Visit our Knowledge Center to learn more about:
Member Guide Quick Links
I want to...
Secure Member Sites
The Cigna Group Information
Product availability may vary by location and plan type and is subject to change. All health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, review your plan documents or contact a Cigna representative.
All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of North Carolina, Inc. and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates ( see