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Home Individuals & Families Member GuideEmployee Assistance Program

Your home and work life impacts your health. Our Employee Assistance Program (EAP) provides access to work/life resources, and licensed clinicians. They can help you cope with a wide variety of concerns, from family and financial issues to substance use, emotional health, and stress. EAP services are also available to anyone in your household.

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What EAP Services Are Available?

If your employer purchased an Employee Assistance Program through Cigna HealthcareSM, you have access to help with the following types of concerns. To connect with EAP, log in to myCigna , or call the EAP toll-free program number provided by your employer.

Emotional Health

Learn how to manage stress, address depression and anxiety, cope with illness, and adjust to life challenges. Get referrals to licensed counselors for in-person or virtual short-term counseling assistance, marriage issues, parenting, childcare, and domestic violence.

Home Life Referrals

Get help with the demands of home and work through resources and referrals for child care, senior care, adoption, pet care, home repairs, and more.

Legal Services

Our legal services provide access to a nationwide network of participating law firms and attorneys, all in good standing with their local bar associations. Get an initial, no-cost consultation and a discount on legal fees for help with family law, real estate concerns estate planning, and more. Identity theft consultation services are also available. *Legal consultations related to employment-related matters are not available under this program.

Financial Services

Facing financial issues on your own can be overwhelming. Our EAP can connect you with financial consultants by phone for help with a range of financial concerns such as budget, debt consolidation, retirement planning, and more.

Job and Career Support

Get tips for managing work-related stress and change, professional development, and other concerns.

Important Information:

Our EAP offers 24/7 crisis triage services. If you or a loved one is in crisis, please call one of the numbers below.

National Suicide Prevention Lifeline:
Crisis Text Line: Text HOME to 741741 from anywhere in the USA.
Cigna Healthcare Veteran Support Line:
Cigna Healthcare customers: You can also call the number on your ID card, or contact your Employee Assistance Program.

Visit our Knowledge Center to learn more about:

Managing Stress Toolkit

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This material is provided by Cigna Healthcare for informational/educational purposes only. It is not medical/clinical advice. Only a health care provider can make a diagnosis or recommend a treatment plan. For more information about your behavioral health benefits, you can call the member services or behavioral health telephone number listed on your ID card.

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