Cigna Pharmacy Management®
Together, we’ll help you get the most from your pharmacy benefits.
We’ll help make sure you have access to affordable medications – when you need them – from a pharmacy you trust.1
The Cigna Prescription Drug List
Helping you stay healthy – and get the best value from your medications
Brand name medications are costly and the price of a brand name medication will sometimes increase more than similar medications. To help keep your costs down, we encourage you to talk to your provider about using a lower-cost generic (if available) or a preferred brand-name medication that can be used to treat the same condition.
Convenient Pharmacy Options
Home Delivery with Express Scripts Pharmacy®
Learn how to get the most from your pharmacy plan’s coverage. Watch this short video.
We have thousands of retail pharmacies in our network, some open 24 hours,4 with locations in:
- Local pharmacies
- Grocery stores
- Retail chains
- Wholesale warehouse stores
If you have Cigna-administered pharmacy benefits,
24/7 Access to Your Pharmacy Coverage with myCigna
View your pharmacy coverage via the myCigna® website or app so you can:
Avoid surprises at the pharmacy
- Price a medication6 and search for lower-cost alternatives, if available
- See which medications your plan covers
- See which pharmacies are in your plan’s network
- Ask a pharmacist a question
- See your pharmacy claims
- Update your personal profile
- Set up your communication preferences
Manage your home delivery prescription orders2
- Order prescriptions from your mobile phone, tablet, or computer
- Track and/or check the status of your order
- Get emails and/or texts from Express Scripts Pharmacy about your medication(s)
Other Support Programs
Cigna Medication Coaching Program to help you stay on track
Taking your medication as your doctor prescribed is a big part of your overall health. If you’re having trouble remembering to take your medication, or if there’s something in your life that’s keeping you from taking it on a regular basis, we can help.
Your Cigna pharmacy plan has licensed pharmacists that are specially trained to help you with any challenges you’re having with your medication.
To get started, call
Support for specialty medications and complex medical conditions
Specialty medications are used to treat complex medical conditions. They’re typically injected or infused and may need special handling, such as refrigeration.
If you’re using a specialty medication,
Express Scripts Pharmacy, our Home Delivery Pharmacy
Accredo®, a Cigna Specialty Pharmacy
Cigna Medication Coaching Program
Cigna Customer Service
You can also
More Plans Through Your Employer
1Health benefit plans vary, but in general to be eligible for coverage a drug must be approved by the Food and Drug Administration (FDA), prescribed by a health care professional, purchased from a licensed pharmacy and medically necessary. Some plans require use of an in-network pharmacy or designated home delivery pharmacy for coverage to apply. Coverage may be subject to plan deductible, copayment, and/or coinsurance requirements. All group health insurance policies and health benefit plans contain exclusions and limitations. Refer to your plan documents for costs and complete details of your plan's prescription drug coverage.
2Not all plans offer home delivery and Accredo as covered pharmacy options. Please log in to the myCigna® app or website, or check your plan materials, to learn more about the pharmacies in your plan’s network.
3Standard shipping costs are included as part of your prescription plan.
4Cigna's National Network as of August 2020. Subject to change.
5As allowable by law. For medications administered by a health care provider, Accredo will ship the medication directly to your doctor’s office.
6Prices shown on myCigna are not a guarantee. Coverage falls under your plan terms and conditions. Visit myCigna for more information.
Accredo's provision of clinical services to members is separate from any coverage decision for a drug or service that Cigna Health and Life Insurance Company or its affiliates may make. Pharmacy benefit plans and management services are offered by Cigna Health and Life Insurance Company (CHLIC), Express Scripts, Inc., or their affiliates. “Accredo” refers to Accredo Health Group, Inc., a Cigna company. “Accredo” and “Express Scripts” are trademarks of Express Scripts Strategic Development, Inc. Policy forms: OK - HP-APP-1 et al., OR - HP-POL38 02-13, TN - HP-POL43/HC-CER1V1 et al. (CHLIC).
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The Cigna Group Information
Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see
All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.