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COVID-19 Resources, Vaccines, and At-Home Tests

Our COVID-19 resources and frequently asked questions help you find answers about your care and coverage, vaccinations, testing options, and more.

Important Update: COVID-19 Coverage Changes

The Public Health Emergency (PHE) for COVID-19 ended on May 11, 2023, changing federal rules for testing, vaccinations, and treatment. You can log in to myCigna® or the mobile app to see any updates to your plan’s coverage information.1

Getting Vaccinated

Getting your COVID-19 vaccine helps protect you, your family, and your community. The Centers for Disease Control and Prevention (CDC) recommends everyone stay up to date with vaccines recommended for their age group. Speak with your doctor for individual guidance.

For the most up-to-date information about vaccines, visit the CDC website.

Our state-by-state resource tool can help you find where to get your vaccine.

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For most plans, COVID-19 vaccines will be covered at 100% under preventive care when you go to an in-network provider.2

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What vaccines are available?

The CDC recommends several COVID-19 vaccines. Learn more about available COVID-19 vaccines.

Who is eligible to get a COVID-19 vaccine?

Everyone six months and older is eligible for a COVID-19 vaccine. If you become infected with COVID-19, being vaccinated helps prevent serious illness, hospitalization, and death. Getting the vaccine is a more reliable way to gain protection against COVID-19 than getting sick.

How do I know the COVID-19 vaccine is both safe and effective?

We look to the U.S. Food and Drug Administration (FDA), the CDC, and the CDC’s Advisory Committee on Immunization Practices (ACIP) to determine the safety and effectiveness of the COVID-19 vaccine.

Should I get both a COVID-19 and an influenza (flu) shot?

The best way to protect against COVID-19 and the flu is to get vaccinated. COVID-19 and the flu are contagious respiratory diseases that can lead to serious illness, hospitalization, or even death.

Talk with your health care provider about getting the COVID-19 vaccine and the flu shot. You can get both at the same time. Visit the CDC to learn more

How can I find a vaccination location?

In addition to using our state-by-state resource tool, you can find a vaccination location the following ways:

  • Text your zip code to 438829 or call .
  • Check your local pharmacy’s website for appointments.
  • Find pharmacies participating in the Federal Retail Pharmacy Program.
  • Learn more at
If I already had COVID-19 but have not been vaccinated, do I still need to get vaccinated?

Yes, you should get vaccinated regardless of whether you had COVID-19. Vaccination adds further protection against COVID-19.

Do I need a booster shot?

Your booster shot helps protect you from serious illness. Studies show protection decreases over time after the initial vaccination. In addition, new variants continue to cause illness, such as the Omicron variant that emerged in late 2021. By getting your booster shot, you can prepare for possible COVID-19 case surges.

For the latest recommendations on eligibility for booster shots, refer to CDC information about booster shots or talk to your health care provider.


You should get tested for COVID-19 immediately if you are experiencing symptoms. Testing may also be indicated for other reasons.

Over-the-counter (OTC) COVID-19 tests are generally available at a local pharmacy or other location. You can use funds from your health savings account (HSA) or flexible spending account (FSA) to pay for tests at these locations.

You can also order four free at-home COVID-19 tests at If you already ordered free tests, you can order four more starting September 25, 2023. In addition, you can check your state’s department of health website to see if it offers additional tests free of charge.

Has the FDA updated expiration dates for COVID-19 at-home tests?

Yes. The FDA has a list of extended expiration dates on its website.

Are OTC COVID-19 tests covered by Cigna Healthcare? How can I submit for reimbursement?

Following the end of the PHE on May 11, 2023, insurance coverage for OTC COVID-19 tests has changed. Tests purchased on or before May 11, 2023, are eligible for reimbursement until January 7, 2024. Plan exceptions may apply.1 Log in to myCigna for details specific to your plan. You can use your health savings account (HSA) or flexible spending account (FSA) funds to cover the cost of the test.1 To get reimbursed for tests purchased between January 15, 2022, and May 11, 2023, you can:

  • Submit a claim online.
  • Or, download the COVID-19 Over-the-Counter (OTC) Test Kit Claim Form [PDF] and submit via mail or fax using the instructions on the form.

Your plan may limit the number of OTC COVID-19 tests reimbursed per covered individual per 30-day period (or per calendar month). In applying a quantity limit of eight, plans and issuers may count each test separately, even if multiple tests are sold in one package.

How can I get COVID-19 test kits if I am enrolled in a Cigna + Oscar plan?

Cigna + Oscar customers can visit the Oscar website for more information about obtaining COVID-19 test kits.


Your health care provider can advise you on getting treatment for COVID-19, if necessary. The CDC has a COVID-19 self-checker tool you can use to understand the symptoms of COVID-19 and when to seek emergency medical attention.

Are treatments and medications available for COVID-19?

If you have COVID-19, you can get medications to help you manage your symptoms. In addition, you can get treatments to reduce your chances of hospitalization or death, should you develop serious illness. For a treatment to be effective, you must start it within days of when you first develop symptoms. Learn more about treatments and medications for COVID-19

Are treatments and medications available through my plan?

Log in to myCigna for details about your coverage.1

What follow-up care is needed after I recover from COVID-19?

After you recover from COVID-19, your health care provider can determine the best treatment plan, including any follow-up care needed. Continue to stay up to date with preventive care screenings.

Where can I find out more about my coverage under my Medicare Advantage Plan?

Log in to myCigna for details about your coverage.1

Additional Resources from the Centers for Disease Control (CDC)

Symptoms of COVID-19 COVID-19 FAQ How to Protect Yourself and Others Travel

1 California members: Please refer to your plan coverage information. This may not be applicable to your plan.

2 For customers in the United States who are covered under Cigna HealthcareSM employer/union sponsored insured group health plans, insured plans for US based globally mobile individuals, Medicare Advantage and Individual and Family Plans (IFP). Cigna Healthcare will also administer this policy for self-insured employer-sponsored or group health plans, unless your employer or plan sponsor has elected to opt out of this policy. Out-of-pocket costs include any applicable copayments, coinsurance, and deductible payments due under the terms of your plan. The treatments that Cigna Healthcare will cover for COVID-19 are those covered under Medicare or other applicable state regulations.

Cigna Healthcare employed 7,000 clinicians, including pharmacists, medical and behavioral physicians, nurses, coaches, and advisors, based on internal HR data as of March 31, 2020.

This content is offered for informational purposes only. It does not constitute medical advice. Always consult your doctor for appropriate medical advice and care recommendations tailored to your specific medical condition.

All Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of Cigna Healthcare. The Cigna Healthcare name, logos, and other Cigna Healthcare marks, are owned by The Cigna GroupSM Intellectual Property, Inc.

© 2023 Cigna Healthcare. Some content may be provided under license.

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