COVID-19 Resources, Vaccines, and At-Home Tests
Our COVID-19 resources and frequently asked questions help you find answers about your care and coverage, vaccinations, testing options, and more.
Important Update: COVID-19 Coverage Changes
The Public Health Emergency (PHE) for COVID-19 ended on May 11, 2023, changing federal rules for testing, vaccinations, and treatment. You can
Getting your COVID-19 vaccine helps protect you, your family, and your community. The Centers for Disease Control and Prevention (CDC) recommends everyone stay up to date with vaccines recommended for their age group. Speak with your doctor for individual guidance.
For the most up-to-date information about vaccines,
Our state-by-state resource tool can help you find where to get your vaccine.
For most plans, COVID-19 vaccines will be covered at 100% under preventive care when you go to an in-network provider.2
Mental and Emotional Health ResourcesIf you're struggling with anxiety, depression, or other issues, we're here for you.
There are four COVID-19 vaccines available in the United States. These include the Pfizer-BioNTech, Moderna®, Novavax, and Johnson & Johnson Janssen (J&J/Janssen) vaccines. Please note, the CDC recommends considering the J&J/Janssen COVID-19 vaccine only in certain situations.
We look to the U.S. Food and Drug Administration (FDA), the CDC, and the CDC’s Advisory Committee on Immunization Practices (ACIP) to determine the safety and effectiveness of the COVID-19 vaccine.
The best way to protect against COVID-19 and the flu is to get vaccinated. COVID-19 and the flu are contagious respiratory diseases that can lead to serious illness, hospitalization, or even death.
Talk with your health care provider about getting the COVID-19 vaccine and the flu shot. You can get both at the same time.
In addition to using our state-by-state resource tool, you can find a vaccination location the following ways:
- Text your zip code to 438829 or call
- Check your local pharmacy’s website for appointments.
- Find pharmacies participating in
the Federal Retail Pharmacy Program.
- Learn more at
Yes, you should get vaccinated regardless of whether you had COVID-19. Vaccination adds further protection against COVID-19.
Your booster shot helps protect you from serious illness. Studies show protection decreases over time after the initial vaccination. In addition, new variants continue to cause illness, such as the Omicron variant that emerged in late 2021.
For the latest recommendations on eligibility for booster shots, refer to
You should get tested for COVID-19 immediately if you are experiencing symptoms. Testing may also be indicated
Over-the-counter (OTC) COVID-19 tests are generally available at a local pharmacy or other location. You can use funds from your health savings account (HSA) or flexible spending account (FSA) to pay for tests at these locations.
You can also order four free at-home COVID-19 tests at
Yes. The FDA has a list of
Following the end of the PHE on May 11, 2023, insurance coverage for OTC COVID-19 tests has changed. Tests purchased on or before May 11, 2023, are eligible for reimbursement until January 7, 2024. Plan exceptions may apply.1
Submit a claim online.
- Or, download the
COVID-19 Over-the-Counter (OTC) Test Kit Claim Form [PDF]and submit via mail or fax using the instructions on the form.
Your plan may limit the number of OTC COVID-19 tests reimbursed per covered individual per 30-day period (or per calendar month). In applying a quantity limit of eight, plans and issuers may count each test separately, even if multiple tests are sold in one package.
Cigna + Oscar customers can
Your health care provider can advise you on getting treatment for COVID-19, if necessary. The CDC has
If you have COVID-19, you can get medications to help you manage your symptoms. In addition, you can get treatments to reduce your chances of hospitalization or death, should you develop serious illness. For a treatment to be effective, you must start it within days of when you first develop symptoms.
After you recover from COVID-19, your health care provider can determine the best treatment plan, including any follow-up care needed. Continue to stay up to date with preventive care screenings.
Additional Resources from the Centers for Disease Control (CDC)
1 California members: Please refer to your plan coverage information. This may not be applicable to your plan.
2 For customers in the United States who are covered under Cigna’s employer/union sponsored insured group health plans, insured plans for US based globally mobile individuals, Medicare Advantage and Individual and Family Plans (IFP). Cigna will also administer this policy for self-insured employer-sponsored or group health plans, unless your employer or plan sponsor has elected to opt out of this policy. Out-of-pocket costs include any applicable copayments, coinsurance, and deductible payments due under the terms of your plan. The treatments that Cigna will cover for COVID-19 are those covered under Medicare or other applicable state regulations.
Cigna employed 7,000 clinicians, including pharmacists, medical and behavioral physicians, nurses, coaches, and advisors, based on internal HR data as of March 31, 2020.
This content is offered for informational purposes only. It does not constitute medical advice. Always consult your doctor for appropriate medical advice and care recommendations tailored to your specific medical condition.
All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation. The Cigna name, logos, and other Cigna marks, are owned by Cigna Intellectual Property, Inc.
© 2023 Cigna. Some content may be provided under license.
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