Article | March 2018

Finding Quality Eldercare

The right resources and referrals

Do you need eldercare services? Or do you expect to need eldercare in the future? Day care, short-term and long-term services and facilities are available. But sometimes they're not easy to find. Check out the resources below. They can give your search a starting point, or lead you to agencies you hadn’t considered.

Referrals from friends

You probably know people who have had to find care for their elderly loved ones. Ask them for referrals, and find out which services or facilities to avoid. This is a great place to start, since friends are likely to give you honest feedback.

Local resources

Tap into your local resources, such as:

  • Your doctor or your loved one’s doctor
  • Community hospital
  • Public health department
  • Visiting nurses association
  • Association of home health care workers
  • United Way "help" referral service
  • Catholic Social Services or other religious or social service organizations
  • State resources

    Are you having trouble finding specialized services locally? Ask the geriatric service of the nearest medical school hospital. Or check with your state’s public health department.

    National resources

    Check the U.S. Department of Health and Human Services' Eldercare Locator to find local eldercare resources. Senior citizen advocacy groups might have a chapter in your state. These groups include the American Association of Retired Persons (AARP®) and the Gray Panthers. Does your loved one have a disease or disability, such as Alzheimer's disease? Check online or in your telephone book for related organizations.

    Getting to work

    Finding good eldercare services can be a big job. But once you've found the right fit, your hard work will be worth it. Knowing your loved one is being well cared for will give you peace of mind.


    This material is provided by Cigna for informational/educational purposes only. It is not medical/clinical advice. Only a health care provider can make a diagnosis or recommend a treatment plan. For more information about your behavioral health benefits, you can call the member services or behavioral health telephone number listed on your health care ID card.