Filing a claim is easy. Follow these instructions for filing medical, dental, mental health, and supplemental health claims.

  • Download and print the claim form
  • Complete and mail your completed claim forms to the appropriate office
  • The details and the right claim form will depend on the type of claim

Medical Claims

Download a medical claim form (you may also use these forms to file an Indemnity Vision claim)

Medical (English)

Medical (Spanish)

Mail your completed medical claim forms with the original itemized bills to the Cigna Claims Office printed on your Cigna ID card.

Mental Health and Substance Use Claims

Download a behavioral claim form:

Behavioral Health Customer Claim form [PDF]

Mail your completed mental health and substance use claim forms to:

Evernorth Behavioral Health, Inc.
Attn: Claims Service Department
PO Box 188022
Chattanooga, TN 37422

Dental Claims

Download a dental claim form:

Mail your completed claim forms with the original itemized bills to:

Cigna Dental
PO Box 188037
Chattanooga, TN 37422

Supplemental Health Claims

Submitting a supplemental health claim is simple. Enter your information online and submit it directly at

If you need assistance with your submission, contact us by phone at 1 (800) 754-3207 to speak with a customer service representative. We’ll help you with each step in the process.

Or, if you prefer to fill out a paper form, visit to download a claim form.

Once you complete it, submit your claim form by:

  • Email:
  • Fax: 1 (866) 304-3001 or 1 (866) 304-4307
  • Mail:
    Cigna Supplemental Health Solutions
    PO Box 188028
    Chattanooga, TN 37422