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Video: Make the Most of Your Cigna Pharmacy Benefits
Watch this short video to learn how you can get easy access to affordable medications when you need them, from a pharmacy you trust. (Length: 3:15)
Home Delivery with Express Scripts® Pharmacy
Express Scripts® Pharmacy, our home delivery pharmacy, is a convenient option when you’re taking a medication on a regular basis.1 From your phone, tablet, or computer, you can easily:
Get Started Using Home Delivery
Visit my.cigna.com/choosehomedelivery and follow the instructions for how to move your prescription(s) from your retail pharmacy to home delivery.
Ask them to send your prescription for a 90-day (or 3-month) supply3 electronically to Express Scripts Home Delivery.
Express Scripts® Pharmacy
Call 1 (800) 835-3784 and they can contact your provider to get your prescription(s). Be sure to have your Cigna ID card, provider contact information, and medication name(s).
Frequently Asked Questions
Electronically (fastest service): Have your provider send it to Express Scripts® Home Delivery, NCPDP 2623735
Fax: Have your provider call 1 (888) 327-9791 to get a fax order form.
Mail: Log in to myCigna to download a Home Delivery Order Form which can be found in Find a Form. Send the order form and your prescription to:
PO Box 66301
St. Louis, MO 63166-6301
Log in to the myCigna® App or website: Click on the Prescriptions tab and select My Medications from the dropdown menu. Then click the button next to your medication name to move your prescription(s) electronically.
Express Scripts® Pharmacy: Call 1 (800) 835-3784 to place your refill order(s) over the phone. Be sure to have your Cigna ID card, provider contact information, and medication name(s).
1 Not all plans offer home delivery as a covered pharmacy option. Please log in to the myCigna® App or website, or check your plan materials, to learn more about the pharmacies in your plan’s network.
2 Standard shipping costs are included as part of your prescription plan.
3 Some medications aren’t available in a 90-day supply and may only be packaged in lesser amounts. For example, three packages of oral contraceptives equal an 84-day supply. Even though it’s not a “90-day supply,” it’s still considered a 90-day prescription.
Pharmacy benefit plans and management services are offered by Cigna Health and Life Insurance Company, Connecticut General Life Insurance Company, Express Scripts, Inc., ESI Mail Pharmacy Service, Inc., Express Scripts Pharmacy, Inc., and HMO or service company subsidiaries of Cigna Health Corporation. “Express Scripts Pharmacy” refers to ESI Mail Pharmacy Service, Inc. and Express Scripts Pharmacy, Inc. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. “Express Scripts Pharmacy” is a trademark of Express Scripts Strategic Development, Inc. This page provides highlights only. Refer to your plan documents for costs and details of coverage.