Employee Well-Being

Workplace wellness is evolving. In recent years, the concept has outgrown even the designation of “wellness”–a term that typically refers to employees’ physical health–and has found a broader identity as employee “well-being,” encompassing not only physical, but environmental, emotional, financial, and social health.

As employee well-being shifts toward a more holistic idea of employee health, your upcoming workforce may have an eye on your efforts in this area. Today’s job candidates are assessing you from every angle, and they may be looking for how working for you will affect their well-being, top to bottom.¹

How are organizations like yours really implementing these ideas? What effects do they have? What role does advanced technology play in this new concept of well-being? Cigna recently partnered with HR.com to conduct a comprehensive study to provide insight and guidance about the future of employee well-being.

The scope of workplace well-being

What’s being done to improve employees’ health?

Not all wellness programs are created alike; organizations promote different types of well-being, and to different degrees. When asked how their organizations promote well-being, HR professionals shared the following responses:

77% promote physical well-being²

Of those promoting physical wellness, 57% offer biometric screenings or exercise programs. 55% offer lifestyle or wellness coaching. 42% offer gym or exercise facilities.

67% promote workplace environment well-being²

Green spaces and enhanced break rooms are popular initiatives for employers promoting this category.

67% promote emotional well-being²

Organizations favor initiatives such as Employee Assistance Program (EAP) services and flexible work arrangements when fostering behavioral well-being.

62% promote financial well-being²

In addition to flexible spending accounts, competitive salary/wages, and educational reimbursement programs, organizations interested in employee financial well-being are exploring new ways to help their workers save money. 80% offer financial planning resources and services. 89% offer medical and pharmacy benefits. 87% offer supplemental benefits such as dental and vision.

52% promote social well-being²

Employee social well-being is a newer employer concern–but research in recent decades has shown that factors such as employee relationships can impact employee engagement and retention. Of the organizations promoting employee social well-being, charitable efforts and team building are most popular.

The effect of workplace well-being

What are the outcomes?

Compared with other organizations, those with the best well-being programs are more likely to say their wellbeing programs help them retain, engage, and recruit employees. Organizations that report having better well-being programs are promoting emotional, environmental, financial, and social well-being–and not just physical wellness.

These employers are especially likely to offer:

• Flexible work arrangements
• Group volunteer efforts
• Fitness opportunities
• Stress management support

The rise of wellness technology

How could advanced technology enhance employee well-being?

As employee well-being initiatives evolve, so is the technology we can use to track and monitor their success. HR experts have their eyes on the programs and devices that could enhance corporate well-being efforts, and are confident about the role this technology will play.

The large number of physical devices that collect data and share data (including mobile, wearable, and voice-activated devices) could increase the capability of employees to improve their well-being in all categories.

What can we take away from these findings?

The trends are clear: For employers looking to promote employee well-being, weight-loss challenges are no longer enough. To create an environment that attracts top talent, organizations should strive to approach well-being from a holistic perspective: Physical, emotional, workplace environment, financial, and social. No 2 workplaces are the same–so your well-being program won’t be identical to anyone else’s. It’s essential to take stock of your employees’ needs and company culture to ensure that your initiatives meet the needs of your workforce and match the standard in your market. Nurture a workplace culture that is supportive of healthy employees. If managers embrace employee well-being as a priority, then employees are more likely to respond with enthusiasm–so begin with manager training. While the rise of advanced technology is an exciting prospect, HR should approach it cautiously–only incorporating tech devices into well-being programs once all the legal and privacy implications are well understood. When executed properly, your efforts can advance not only the well-being of your employees, but that of your brand as well.

Interested in even more insights about the effects of wellness and well-being programs on organizations like yours?

Download this white paper [PDF]

View Cigna Company Names

¹Bersin J, Mazor A, Flynn J, Melian V. (2017, February 28). The employee experience: Culture, engagement, and beyond. Deloitte Insights. Retrieved from https://www2.deloitte.com/insights/us/en/focus/human-capital-trends/2017/improving-the-employee-experience-culture-engagement.html

²Cigna and HR.com, “The Current State and Future of Employee Well-Being Programs 2019,” January 2019.

Product availability may vary by location and plan type and is subject to change. All group health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, contact a Cigna representative. All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company (CHLIC), Cigna Behavioral Health, Inc., Cigna Health Management, Inc., and HMO or service company subsidiaries of Cigna Health Corporation. Policy forms: OK - HP-APP-1 et al., OR - HP-POL38 02-13, TN - HP-POL43/HC-CER1V1 et al. (CHLIC). The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. 928382 © 5/19 Cigna. Some content provided under license.