Skip to main navigation Skip to main content Skip to footer For Individuals & Families For Medicare For Providers For Brokers Español For Employers: For Employers Medical Savings and Spending Accounts (HRA/HSA/FSA) Wellness, Mental Health, and Behavioral Pharmacy Dental and Vision Cost Control Strategies Supplemental Health Solutions Who We Serve Overview Small Employers (51 - 499) Medium Employers (500 - 2,999) Large Employers (3,000+) Hospitals and Health Systems Higher Education K-12 Education State and Local Governments Taft-Hartley and Federal Membership and Affinity Groups Third Party Administrators Health Insurance for Expats IGO/NGOs Multinational Businesses Why Cigna Overview Industry Insights Overview Informed on Reform Workplace Wellness Consumer-Driven Health Plans Log in to Employer Portal
Home EmployersCigna Integrated Pharmacy

Cigna Integrated Pharmacy 

Get Started

Truly integrated benefits for improved affordability, predictability, and simplicity.

A better healthcare experience can only come from truly integrated benefits. We have over 30 years of experience and specialized expertise in pharmacy, medical, and behavioral1 – all working together as one team for you.

At Cigna, we start with one clinical platform, across all our benefits, which far surpasses the ability of limited and delayed data feeds. It’s real-time, interwoven into all our benefits for actionable insights, proactive and timely customer engagement, and provider collaboration resulting in real impact. This delivers a total healthcare approach that focuses on the whole-person – with more affordability, predictability, and simplicity.

VIDEO

Cigna Value of Integration Study

Watch how our integrated benefits and whole-person approach improves customers’ engagement with their health.

Watch Video

Financial Predictability and Protection

Our total cost of care approach with funding options and solutions helps improve affordability and eliminates surprises.

  • Formulary and utilization management that removes unreasonably priced, low-value drugs and focuses on the lowest net cost
  • Complete specialty drug management across benefits, focusing on total medical costs and condition-specific care
  • Minimizes exposure to unexpected risks with programs like integrated stop-loss insurance for self-funded plans and Embarc Benefit ProtectionSM solution for emerging gene therapies

Customer Engagement and Clinical Support

Addressing the whole-person, across all benefits, helps to improve outcomes and drive to the lowest total cost of care.

  • Proactive customer engagement using our integrated, real-time data and predictive analytics to identify those at risk and intervene with coaching, case management, or behavioral counseling
  • Specialized clinical outreach in specific diseases and behavioral conditions, and personal guides coaching customers to their high value opportunity
  • Cost savings programs like the Patient Assurance Program and dedicated copay assistance teams making medication more affordable and driving better adherence and improved outcomes
  • Convenience of medication delivery with home delivery that focuses on making adherence easier for customers

Provider Collaboration

Using our integrated, real-time data helps make an impact by getting the right information in the hands of the right caregiver at the right time.

  • Cigna accountable care with embedded care coordinators working with physicians, health system providers, and Cigna Pharmacists actively mining real-time, integrated data, to close gaps in care and deliver affordable options
  • Point of care support with Real Time Benefit Check showing lower-cost alternatives and allows for electronic and auto prior authorization (ePA) in the patient’s electronic health record for a more simple experience
  • Closing gaps in care using real-time, integrated medical, lab and pharmacy data to identify gaps and send provider alerts via electronic real-time messaging, fax and mail

One Dedicated Team

Experts in pharmacy, medical, and behavioral work together as a team for true whole-person support and a simpler experience for clients and customers.

  • One dedicated team that is accountable to you for implementing, monitoring, and providing ongoing guidance for all your benefits
  • One expertly designed plan with one set of consistent policies built to work together
  • Simpler administration with one contract, financial process, and a concierge as a single point of contact for our customers, resulting in less to manage and less stress for your benefits team
  • Integrated reporting with a complete, whole-person view, across benefits to provide analysis, strategic, and actionable insights

Cigna Value of Integration Study2

For the fifth year in a row, our Value of Integration study proves that when benefits are built to work together as one, we can better engage our customers to take control of their health, while driving savings and ease for our clients and customers.

Stay Up-To-Date on the Latest Cigna Pharmacy News

The Dose newsletter keeps you up-to-date on insights and updates from Cigna Pharmacy, including industry news and trends, drug recalls, formulary changes, and more. Subscribe to The Dose

Real Engagement

  • 25% higher customer engagement in medical case management and behavioral coaching
  • 7% higher use of high performing providers
  • 6% less use of an emergency room

Real Savings

  • $227 PMPY savings across our book of business
  • $478 PMPY savings for those who engaged who have a musculoskeletal condition
  • $4,741 PMPY savings for those engaged with a health improvement opportunity
  • $2,777 PMPY savings for those engaged who have a diabetes diagnosis
  • $6,438 PMPY savings for those engaged who take specialty drugs
  • $6,708 PMPY savings for those engaged who have a cancer diagnosis

Related Products

Behavioral, Mental Health, and Wellness Medical Plans Dental and Vision Plans

Related Resources

Fighting the Opioid Epidemic

Ready to assemble your benefits package?

Ready to learn how integrated pharmacy benefits can work for you? Get in touch with one of our Cigna representatives.

Get Started

View Cigna Company Names 

1Cigna national book of business analysis full year 2019 – includes commercial, Medicare, Medicaid, and Payer

2Cigna 2020 book of business study of medical customers with integrated medical, pharmacy, and total behavioral health vs. those with Cigna medical and carved-out pharmacy. Individual results will vary; not guaranteed. Average annual per member per year (PMPY) and per patient per year (PPPY).

Cigna products and services are provided by Cigna Health and Life Insurance Company (CHLIC), Cigna Behavioral Health, Inc., Express Scripts, Inc., or their affiliates. Policy forms: OK - HP-APP-1 et al., OR - HP-POL38 02-13, TN - HP-POL43/HC-CER1V1 et al. (CHLIC). Plans include exclusions and limitations and may not be available in all areas. For costs and details of coverage, contact a Cigna representative.

Let's Get Started

Thank you for your interest in Cigna. Please provide some basic information about your company and a representative will contact you.

Processing your submission...

Cigna Value of Integration Study

Page Footer

I want to...

Get an ID card File a claim View my claims and EOBs Check coverage under my plan See prescription drug list Find an in-network doctor, dentist, or facility Find a form Find 1095-B tax form information View the Cigna Glossary Contact Cigna

Audiences

Individuals and Families Medicare Employers Brokers Providers

Secure Member Sites

myCigna member portal Health Care Provider portal Cigna for Employers Client Resource Portal Cigna for Brokers

Cigna Company Information

About Cigna Company Profile Careers Newsroom Investors Suppliers Third Party Administrators International Evernorth

 Cigna. All rights reserved.

Privacy Legal Product Disclosures Cigna Company Names Customer Rights Accessibility Report Fraud Sitemap

Disclaimer

Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., and Cigna HealthCare of North Carolina, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (“LINA”) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (“NYLGICNY”) (New York, NY), formerly known as Cigna Life Insurance Company of New York. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of Cigna.

All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.

Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna website. Cigna may not control the content or links of non-Cigna websites. Details