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  • Home Employers Why Cigna Healthcare Cigna Smart Support

    Cigna Smart Support® Program for the Public Sector

    Dedicated support for government and education employers and employees, every step of the way.

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    Thank you for your interest in Cigna Healthcare. Please provide some basic information about your company and a representative will contact you.

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    Support for employees and their families 24/7/365

    Driven by a group of specialized support teams, the Cigna Smart Support Program applies our industry expertise to deliver an enhanced level of service that’s designed specifically to help improve employee health and reduce health care costs.

    We understand that your employees are your biggest asset. You need them to be healthy to help you reach your broader organizational goals. Our Smart Support Program delivers with a dedicated team who partners with you to develop a customized benefits plan based on your goals, and then collaborates with you on implementation and employee support.

    Features of the Smart Support Program

    We simplify the customer experience by anticipating your employees’ needs, guiding them to the right choices and making it easy to access what they need, when they need it. Our unique model delivers specialization for Government and Education clients and customers throughout the entire service experience from implementation to claims processing.

    Client Service

    Our team of service professionals includes Personal Champions who serve as a single point of contact for customers who may need specialized support during periods of complex medical care. employees will experience fast access to customer service by immediately entering their Cigna HealthcareSM* ID number to talk live with a customer service representative.

    Clinical Engagement Experts

    Our clinical wellness experts help assess the health of your employee population, suggest strategies to target the at-risk populations, and help guide your health and wellness strategy.

    Dedicated Finance Team

    Together, our dedicated finance teams will provide you with actionable recommendations to help design benefit plans around your budget and savings goals.

    Health Care Spending Tools

    Our easy-to-use tools help your employees make more informed decisions by tracking health care spending, getting cost estimates, and comparing doctors and prescription costs.

    Lower Health Care Costs

    Cigna Healthcare group health plans include options for lower out-of-pocket costs—because we know it’s important to you, public sector employees, and their families.

    VIDEO

    Cigna Smart Support Program

    The Cigna Smart Support Program delivers exclusive customer support and client service, 100% for the public sector. (Length: 00:01:38)
    Watch Video

    *Offered by Cigna Health and Life Insurance Company

    View Cigna Healthcare Company Names

    Product availability may vary by location and plan type and is subject to change. All group health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, contact a Cigna Healthcare representative. Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT), or its affiliates. In Utah, all products and services are provided by Cigna Health and Life Insurance Company (Bloomfield, CT). Policy forms: OK – HP-APP-1 et al., OR – HP-POL38 02-13, TN – HP-POL43/HC-CER1V1 et al. (CHLIC); GSA-COVER, et al. (CHC-TN).

    © 2023 Cigna Healthcare.

    Cigna Smart Support Program

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    Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of The Cigna Group Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT). The Cigna Healthcare name, logo, and other Cigna Healthcare marks are owned by The Cigna Group Intellectual Property, Inc.

    All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna Healthcare sales representative. This website is not intended for residents of New Mexico.

    Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna Healthcare website. Cigna Healthcare may not control the content or links of non-Cigna Healthcare websites. Details

    La aseguradora publica el formulario traducido para fines informativos y la versión en inglés prevalece para fines de solicitud e interpretación.

    The insurer is issuing the translated form on an informational basis and the English version is controlling for the purposes of application and interpretation.