What are maintenance medications?
These are medications you take every day to treat an ongoing health condition like diabetes, high blood pressure, high cholesterol, or asthma. Maintenance medications are not used to treat a short-term condition like an infection or pain caused by surgery or a broken bone.
Can any medication be filled in a 90-day supply?
No. For example, narcotic pain medications and most specialty medications (which are used to treat complex medical conditions) aren’t typically available in a 90-day supply.
Are there any benefits to filling a 90-day supply?
Yes. You’ll make fewer trips to the pharmacy for refills. And, you’re more likely to stay healthy because with a 90-day supply on-hand, you’re less likely to miss a dose.2
Will I save money by filling a 90-day supply?
It depends on your plan. Log in to the myCigna® app or website, or check your plan materials to learn more about how your plan covers 90-day fills.
Do I need my doctor’s approval to switch to a 90-day prescription?
Yes, you’ll need a new prescription for a 90-day supply.
Can I fill my 30-day prescriptions at the same pharmacy I get my 90-day supply from?
Yes. You can fill your 30-day prescriptions at the same retail pharmacy where you fill your 90-day prescriptions. Find an in-network pharmacy that can fill your 30-day and/or 90-day prescriptions.
My pharmacy isn’t approved to fill 90-day supplies. How do I switch pharmacies?
Once you find a pharmacy that’s approved to fill 90-day supplies, here are 3 ways you can move your 90-day prescription:
- Call your doctor’s office. Ask them to send your prescription electronically to your new pharmacy.
- If your prescription still has a refill available, ask the pharmacist at your current pharmacy to transfer your prescription to your new pharmacy for you.
- If you’d like to use home delivery to fill your medication, call 1 (800) 835-3784. A representative will contact your doctor’s office to help transfer your prescription.
If you don’t already have a prescription for 90-day supply, call your doctor’s office and ask them to send one electronically to your new pharmacy.
Can I choose to fill my maintenance medication in a 30-day supply instead of a 90-day supply?
Your plan may require you to fill maintenance medications in a 90-day supply to be covered. Log in to the myCigna app or website, or check your plan materials, to learn more about how your plan covers maintenance medications. If you still have questions, call us at the number on your Cigna ID card. We’re available anytime, 24/7. You can also chat with us online on myCigna.com, Monday -Friday, 9 am - 8 pm EST.