Coverage and Claims

Coverage and Claims

We take on the administrative burden so you can focus on getting patients the care they need, and get paid in a timely manner.

Prior Authorizations

Request a specific medication or care for a patient.

Coverage Policies

Get assistance interpreting standard health coverage plan provisions.


Guides to setting up clean claims and timely filing.


How to set up direct deposits and handle overpayments.


In-Network and Out-of-Network referral details.

ID Cards

A tool to define and clarify information that appears on Cigna's most common customer ID cards.

Appeals and Disputes

Policy and procedures to resolve claims disputes.

HIPAA Transaction Standards

Protecting our customers' confidential information and simplifying health care administration.

Questions? We're here to help

If you have any questions or would like more information about participating in a Cigna health care network, please contact us.

Medical and Dental
1 (800) 88CIGNA
1 (800) 926-2273