Home Providers Coverage and Claims Referrals The Value of In-Network Labs

The Value of In-Network Labs

With health care costs continuing to rise, it’s more important than ever to be conscious of how much your patients are paying for the care they receive.

One of the biggest contributors to your patient’s health care costs may be laboratory expenses. However, if they have Cigna HealthcareSM coverage, they can save money if they use an in-network lab instead of an out-of-network lab.

And when patients need laboratory services performed, they trust and rely on you to refer them for the appropriate testing, in the most affordable setting.

That’s why if you refer patients to an out-of-network laboratory – or send their test specimens to a non-participating laboratory or pathologist – they will be responsible for the out-of-network charges according to their plan’s benefits. These costs can be considerable, especially for patients who do not have out-of-network benefits.

We’re trying to make it easier for you

At the same time, we also understand the challenges you face in working across multiple networks to ensure that you refer patients to appropriate in-network health care providers and facilities.

That’s why we try to make this easier for you by offering you and your patient’s access to our extensive network of regional and national labs, including Laboratory Corporation of America (LabCorp) and Quest Diagnostics, Inc. (Quest). These in-network labs can provide general and specialty laboratory and pathology testing in locations that are convenient and cost-effective for both you and your patients.

As always, to find the most up-to-date list of our in-network laboratories, please visit the provider directory here on Cigna.com or at the CignaforHCP provider portal. Check your patient’s ID card to determine which network applies.


The Benefits of Referring Patients to In-Network Labs

Watch why it’s important to refer patients to in-network labs and how in-network labs may help save patients money. (Runtime: 4:17)
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The Benefits of Referring Patients to In-Network Labs

Cigna Healthcare Referral Policies

With health care costs continuing to rise, it’s more important than ever to be conscious of how much your patients are paying for the care they receive.

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