Article | January 2020
Cultural Competency Training
Cigna is committed to building a trusted network of providers so we may connect our customers, your patients, with truly personal health care. To further demonstrate this commitment, Cigna has created cultural competency training courses specifically for providers and office staff participating in our network.
The Delivering Cultural Responsive Care: Community Curriculum covers community characteristics, health care patterns, as well as cultural values, beliefs, and behaviors using a story telling approach.
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How do I enroll?
- If you are a Cigna Collaborative Accountable Care (CAC) participating provider, please use code: CAC-2017
- If you are a Cigna-HealthSpring contracted provider use code: HealthSpring-2017
- All other Cigna-contracted providers use this code: GeneralProviderNetwork-2017
Follow directions on the main page to locate the course you want to take!
These courses are provided at no charge and are restricted to use only by Cigna participating providers and their staff. By accessing this site you are representing that you meet that criteria.
Health Practitioner Assessment
Sharpen your cultural competency skills through a self-guided learning opportunity. Complete the
Cultural Competency Training - Delegated Entities
Because health care is a cultural construct based on beliefs about the nature of disease and the human body, cultural issues are central to the delivery of health services.
Culture effects patient care by informing:
- Concepts of health and healing
- How illness, disease, and their causes are perceived
- The behaviors of patients who are seeking health care
- Attitudes toward health care providers
Learn how culture defines health care expectations for different communities — as well as how to manage those expectations to benefit physicians and patients.
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Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see
All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.